General Seller Requirements
- As a vendor at D’Open Kitchen Marketplace you have agreed with all Terms & Conditions written here.
- All vendors will bear any consequences relating to food hygiene and standards. D’Open Kitchen Marketplace is designed as a platform to bring customers to vendors and will not be liable for any issues relating to products provided by individual vendors.
- All vendors will be responsible for answering any queries relating to their products through the various means provided on the D’Open Kitchen Marketplace platform.
- Guidelines for product listings will be provided in the knowledge base module of the platform. Vendors agree to follow and abide by these guidelines.
- As the delivery module is still under development all vendors will be responsible for ensure the prompt delivery of their products in accordance with their individual store policies.
- Vendors are charged a commission of 20% based on their total sales transacted. The commission is effective from the day the store is approved and tagged as a D’Open Kitchen Marketplace Store.
- Any breach of D’Open Kitchen Marketplace’s Terms & Conditions may result in a removal of seller’s eligibility. D’Open Kitchen reserves all rights to the eligibility of all vendors.
- D’Open Kitchen reserves the right to amend and expand the policies set out above as and when necessary, so as to ensure the best shopping experience for customers.